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FAQs
Frequently Asked Questions
Find quick answers about orders, shipping, payments, and returns.
What products does Luxe Loops offer?
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We specialize in fashion jewelry, watches, perfumes, and accessories—curated for quality, style, and great value.
How do I place an order?
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Browse a product, choose your variant/size, click Add to Cart → Checkout, fill your details, and complete payment. You’ll receive an order confirmation by email/SMS.
Which payment methods are available?
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We accept Cash on Delivery (Pakistan), Debit/Credit Cards, and local wallets (Easypaisa/JazzCash). Options may vary by location and product.
How long does delivery take?
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- Pakistan: 3–7 working days
- International: 10–15 working days (location-based)
How can I track my order?
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Once shipped, we’ll share your tracking number via email/SMS. Use it on our courier partner’s website to see real-time status.
What is your return & exchange policy?
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If your item arrives damaged, defective, or incorrect, request a return or exchange within 7 days of delivery.
Items must be unused and in original packaging. For assistance, contact support (details below).
Are your products authentic and quality-checked?
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Yes. Each item is carefully sourced and quality-checked prior to dispatch to ensure long-lasting, affordable luxury.
Do you ship internationally?
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Yes, we ship worldwide. International shipping rates and delivery times are shown at checkout.
How can I contact customer support?
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📩 Email: pstmalik1@gmail.com
📞 WhatsApp: +92 320 0572604
💬 Live Chat: Available on our website
Do you offer gift wrapping or special packaging?
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Yes, every order comes in premium packaging. Optional gift wrapping can be added at checkout on request.